Refund & Echange  Policy

We want you to feel good about every purchase from our shop. Please review the policy below before placing your order.

 

Perishable Items

Due to the nature of perishable goods, all food items (including but not limited to eggs, produce, and homemade food products) are final sale and non-returnable. We are unable to offer refunds or exchanges on these items.

If there is an issue with the quality of a perishable item at the time of purchase, please contact us within 24 hours so we can address it appropriately.

 

​Non-Perishable Items (Totes, Bags & Merchandise)

Totes, bags, and other non-perishable merchandise are eligible for exchange or store credit under the following conditions:

• Items must be unused and in original condition

• Requests must be made within 14 days of purchase

• Proof of purchase is required

We do not offer cash refunds for merchandise, but we are happy to provide an exchange or store credit for future use.

 

How to Request an Exchange or Credit

Please contact us at info@sunnysideupbend.com with your order details and a brief description of the issue. We’ll guide you through the next steps.

 

Final Sale Items

Sale or discounted items are final sale and not eligible for return, exchange, or credit.